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Showing posts with label NPCI. Show all posts
Showing posts with label NPCI. Show all posts

Wednesday, August 26, 2026

Citizen Observation 36 of 777 | UPI Statistics | The Numbers Are Public. Can the Journey Inside the Numbers Be Visible?

 Published on 26th August 2026

UPI numbers tell us how big the ecosystem has become. Can they also show us how those transactions are travelling?

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru

 

The Starting Point

Dear NPCI Team,

Thank you for making UPI statistics publicly accessible.

The numbers tell a remarkable story of scale.

But while looking at the UPI Product Statistics, I wondered:

Can the numbers also tell us a little more about what is happening inside UPI?

Today, UPI is not just one payment journey.

There are newer journeys such as UPI Lite and UPI LiteX, alongside the wider UPI ecosystem.

Yet the headline UPI numbers primarily tell us the overall volume and value.

That made me pause:

How much of that journey is actually travelling through UPI Lite or UPI LiteX?

Not because the numbers are absent.

Perhaps one more layer of granularity could make the existing numbers more useful.

 

The Prospective Audience

This could matter to:

A researcher in Dharwad.

A journalist in Aizawl.

A student in Tinsukia.

A small merchant in Balasore.

A digital-finance learner in Kottayam.

A shopkeeper in Beed.

A public-policy student in Gangtok.

A family business in Kasaragod.

A citizen following India's digital-payment journey from Port Blair.

And, which part of India are you right now?

Different places.
Different users.
Different payment journeys.

One common interest:

What exactly is happening inside the UPI numbers?

The numbers are already public.

Perhaps the next question is:

Can the composition of those numbers become easier to see too?

 

Act I — Inside the Number

The UPI headline number tells us how much happened.

A little more granularity could help us understand how it happened.

That is the small observation behind CO36.

 

Act II — One Number. More Than One Story.

A headline UPI number can tell us:

How many transactions happened.
What their value was.

That is important.

But imagine seeing a little more:

Total UPI

UPI Lite
UPI LiteX
Other UPI journeys

Not as separate reports.

Not as another dashboard.

Within the existing UPI statistics.

The numbers could then begin answering two different questions:

How big is UPI?

and

How are the different UPI journeys contributing to that number?

 

Act III — A Small Addition to a Big Picture

The request is not for a new measurement framework.

The existing UPI statistics already provide a valuable public window into India's digital-payment journey.

Perhaps one additional layer could make that window clearer:

Total Journey Volume Value

For example, if UPI Lite and UPI LiteX were separately identifiable within the appropriate UPI statistics, a reader could begin to see their relative contribution to the larger UPI picture.

The methodology, definitions, treatment of transactions and reporting format would naturally remain for the relevant institutions to determine.

The observation is simply:

Could the existing UPI numbers show a little more of what is inside them?

That would turn a number of scale into a number that also tells a story.

Act IV — From Scale to Composition

UPI has given India something remarkable:

A public window into the scale of digital payments.

Perhaps the next step is not simply to publish more numbers.

Perhaps it is to make the existing numbers tell a little more of the story.

If the overall UPI statistics could also show the contribution of journeys such as UPI Lite and UPI LiteX, users of the data could begin to see:

How much Through which journey At what scale

Not as a judgement.

Not as a comparison.

Simply as greater visibility into an ecosystem that is already transforming how India pays.


The First Line on the Whiteboard

The UPI numbers are public. Let the UPI journeys inside those numbers be visible too.


A Citizen Observation

Could the existing UPI Product Statistics, within the appropriate methodology, include a UPI Lite and UPI LiteX breakup within the main UPI statistics view?

The intention is not to prescribe the format.

It is simply to ask whether greater granularity could make already-public statistics even more useful.

For a citizen in Chikkamagaluru.

For a researcher in Sivaganga.

For a journalist in Dimapur.

For a student in Alappuzha.

For a merchant in Bundi.

For a policymaker studying digital payments from Leh.

For the wider digital-payment ecosystem.

The numbers tell us how big UPI has become.

Perhaps the composition can also help us understand how UPI is evolving.


Closing Thought

From Dharwad to Aizawl.

From Tinsukia to Kasaragod.

From Beed to Port Blair.

Different places.

Different users.

Different journeys.

One public set of numbers.

Perhaps the more we can see inside those numbers, the better we can understand the digital-payment journey that they represent.

More visibility.
More context.
Better understanding.


 

April 11 — Digital Transactions Day

A digital ecosystem may begin with a number on a dashboard.

But behind every number are millions of individual journeys.

Count Break Down Understand Learn

Perhaps better digital statistics do not merely tell us how much happened.

They help us understand what is happening inside the number.

The Joy of Digital Transactions.


Disclaimer

This Citizen Observation is based on publicly available UPI statistics and information.

It is a citizen observation and does not constitute a request for, or recommendation on, any specific reporting architecture, methodology or regulatory framework.

The suggested UPI Lite and UPI LiteX visibility is illustrative. Definitions, data treatment, methodology and publication format would naturally remain matters for the relevant institutions and domain experts.

 

The Joy of Digital Transactions

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com



Sunday, August 9, 2026

Citizen Observation 23 of 777 | UPI MDR Framework | One Draft Consultation. | Millions of Digital Transactions. | One Better Public Conversation.

 Published: August 9, 2026

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru

What If India's Next UPI Chapter Also Began with Public Consultation?

This Citizen Observation is inspired by the Press Information Bureau, Government of India Press Release (Release ID: 2296594), dated August 8, 2026.


The Starting Point

Dear Government of India and Ministry of Finance,

Thank you for the clarification issued through PIB Delhi vide Press Release (Release ID: 2296594) dated August 8, 2026.

The clarification has answered several immediate questions surrounding the proposed amendment to the Payment and Settlement Systems Act.

It has also reaffirmed something that millions of Indians—across India and travelling abroad—would be pleased to hear.

UPI remains free for citizens.

This Citizen Observation is inspired by that Press Information Bureau release.

It is offered with appreciation.

And with one citizen observation.

 

Act I | The Clarification

Sometimes...

clarity itself is good governance.

Over the last few days, there were many discussions.

Many interpretations.

Many assumptions.

The discussions will continue.

The interpretations will continue.

The clarification helped separate facts from speculation.

It reaffirmed that:

UPI remains free for citizens.

Person-to-Person transactions remain free.

The vast majority of merchant transactions continue to remain free.

Any future UPI MDR Framework, if introduced, would be considered by the NPCI UPI and Services Steering Committee after the legislative process.

Thank you for that clarity.

Sometimes...

clarity is the first step towards confidence.

 

Act II | India's Shared Digital Journey

UPI is much more than a payment system.

It has quietly become part of everyday life.

UPI is much more than a payment system.

It has quietly become part of everyday life.

Across India.

Across generations.

Across millions of everyday moments.

For millions of Indians...

UPI is simply how payments happen.

That trust was not created overnight.

It has been built...

one transaction at a time.

One merchant at a time.

One family at a time.

One small business at a time.

Perhaps that is why every new chapter in India's digital payments journey naturally attracts public interest.

Not because citizens wish to decide policy.

But because they have become part of the journey.

 

Act III | A Familiar Democratic Practice

Public consultation is no longer an unfamiliar idea.

Perhaps...

the next chapter of the UPI MDR Framework could also begin with public consultation.


Reserve Bank of India.

Draft Directions.

Public comments.


Securities and Exchange Board of India.

Consultation Papers.

Stakeholder feedback.


Insurance Regulatory and Development Authority of India.

Exposure Drafts.

Public comments.


KOAMA Bill.

Citizen suggestions.

Email submissions.


Each institution follows its own consultation approach.

Each framework has its own objectives.

Each process has its own timeline.

Citizen Observation 777 does not suggest one model over another.

It simply observes that public consultation has increasingly become a familiar way of strengthening important public frameworks.

Perhaps...

India's next UPI chapter could also provide citizens and stakeholders with an opportunity to participate.

 

Act IV | One Citizen Observation

Every day...

UPI quietly travels across India.

From Jowai, Meghalaya...

to Banswara, Rajasthan.

From Datia, Madhya Pradesh...

to Chilakaluripet, Andhra Pradesh.

From Kasganj, Uttar Pradesh...

to Kapurthala, Punjab.

Different places.

One UPI.

One India.

Twenty-four hours a day.

Seven days a week.

Three hundred and sixty-five days a year.

Perhaps...

that is why Citizen Observation 777 looks forward to the next chapter.

Not the final framework.

The Draft UPI MDR Framework.

Public consultation has quietly become part of India's governance journey.

Perhaps...

India's next UPI chapter could also begin with that opportunity.


The First Line on the Whiteboard

When can we expect the Draft UPI MDR Framework for public consultation?


One Citizen Thought

A few more weeks of consultation...

may avoid months of confusion.

 

Act V | One National Conversation

Not every public consultation touches everyday life.

UPI does.

Every successful UPI transaction quietly reminds us that India's digital public infrastructure belongs to everyone.

Perhaps...

its next chapter should also begin with everyone.

Some citizens may read the draft.

Some may discuss it over a cup of tea.

Some may submit one thoughtful suggestion.

Many may simply follow the conversation.

That itself is valuable.

One day...

when the final UPI MDR Framework is released...

someone in Jowai, Meghalaya may quietly smile.

Someone in Sirsi, Karnataka may remember reading the draft.

Someone in Palanpur, Gujarat may say,

"Yes... I shared my thoughts."

Someone in Rayagada, Odisha may think,

"Perhaps I should have participated."

Someone in Kasaragod, Kerala may simply tell a friend,

"Did you know there was a public consultation?"

That...

is the quiet strength of public consultation.

Not because every suggestion becomes part of the final framework.

But because every citizen gets an opportunity to become part of the journey.

UPI has connected India...

one transaction at a time.

Perhaps...

its next chapter can also connect India...

one conversation at a time.

Citizen Observation 777 does not comment on the contents of a future UPI MDR Framework.

It simply looks forward to the opportunity for public consultation.

The consultation approach, timeline and framework would naturally be for the Government of India, the National Payments Corporation of India, the NPCI UPI and Services Steering Committee and the concerned experts to determine.

Disclaimer:

This Citizen Observation is inspired by the Press Information Bureau, Government of India Press Release (Release ID: 2296594), dated August 8, 2026.

It simply looks forward to the next chapter of the UPI MDR Framework—one that includes an opportunity for public consultation.

The April 11Digital Transactions Day Philosophy

April 11 was chosen because it is already recognised by many Indians as the beginning of India's UPI journey.

Digital Transactions Day is therefore centred on April 11.

Every Digital Transaction is much more than a movement of money.

It is also a movement of trust.

Over the years, India's Digital Transactions ecosystem has grown through thoughtful collaboration between citizens, merchants, banks, technology providers, the National Payments Corporation of India, the Reserve Bank of India and the Government of India.

Perhaps...

the next chapter of India's digital journey can also continue that spirit.

Not only through innovation.

Not only through technology.

But also through thoughtful public conversations.

One observation at a time.

One conversation at a time.

One thoughtful contribution at a time.

The Joy of Digital Transactions.

The Joy of Digital Transactions

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com

 

Additional Reading @

https://www.pib.gov.in/PressReleasePage.aspx?PRID=2296594&reg=48&lang=1



Tuesday, June 16, 2026

Reflection 07 - 12 Years of Prime Minister Shri Narendra Modi – Digital Transactions Reflections

 12 Reflections. 12 Months. 12 Years. One Digital Journey.

Published 16 June 2026 | Reflection 07 of 12

By Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)


Suraksha (Security)

July 🇦🇷 Argentina

Disclaimer

These are my personal reflections as a citizen observer and Digital Transactions Day advocate.

This series reflects on India's digital journey during the twelve years of Prime Minister Shri Narendra Modi's tenure and is not intended as a political assessment or scorecard.

This series is on the bridge to April 11 – Digital Transactions Day.

The ultimate destination is April 11 -Digital Transactions Day.

Nothing More – Nothing Less


India, Argentina and the Idea of Security

Reflection 01 explored Sankalpa (Vision).

Reflection 02 explored Samavesha (Inclusion).

Reflection 03 explored Parivartana (Transformation).

Reflection 04 explored Sahabhagita (Participation).

Reflection 05 explored Suvidha (Convenience).

Reflection 06 explored Vishwas (Trust).

Vision creates direction.

Inclusion expands access.

Transformation changes experiences.

Participation creates scale.

Convenience creates habit.

Trust sustains adoption.

But trust must also be protected.

That brings us to Reflection 07.

Suraksha.

Because security protects what trust has built.


India 2020: Security Through Resilience

By 2020, India's digital transaction ecosystem was growing at extraordinary speed.

The challenge was no longer simply encouraging adoption.

The challenge was ensuring that success itself did not become a vulnerability.

Useful references:

https://www.npci.org.in

https://www.rbi.org.in

One notable development was NPCI's decision to introduce a 30% transaction volume cap for third-party UPI applications.

At first glance, it appeared to be a competition measure.

Yet it also reflected a deeper principle.

Imagine millions of citizens depending upon a digital ecosystem every day. If too much activity becomes concentrated in a handful of platforms, the ecosystem itself becomes vulnerable.

Security is not only about protecting passwords and devices.

Security is also about protecting resilience.

Protecting continuity.

Protecting choice.

In many ways, India was securing the future of its digital transaction ecosystem.


Argentina 2020: Security Through Interoperability

In 2020, Argentina launched Transferencias 3.0, a national initiative designed to create an open and interoperable digital payments ecosystem.

Useful references:

https://www.bcra.gob.ar

https://www.bis.org

The initiative introduced a simple but powerful idea.

Any merchant QR code should work with any participating digital wallet or banking application.

Imagine a small shopkeeper displaying a single QR code.

A customer arrives with a different banking application.

Another arrives with a different wallet.

A third uses yet another provider.

Yet all three can transact using the same infrastructure.

Interoperability reduced fragmentation and strengthened the ecosystem.

Security emerged not through restriction, but through openness and common standards.

A resilient ecosystem is often a secure ecosystem.


Two Countries, One Reflection

India and Argentina approached security from different directions.

India focused on resilience and ecosystem balance.

Argentina focused on interoperability and ecosystem openness.

Yet both highlighted the same lesson.

Security is not merely the absence of threats.

Security is the presence of safeguards.

It is the confidence that systems will continue to function, scale and serve citizens even as adoption grows.


Strengthening the Digital Transactions Day Concept

One reason I continue advocating for Digital Transactions Day (April 11) is that digital transactions are often viewed only through the lens of payments.

But security touches every layer of a digital ecosystem.

When identities are protected, security is present.

When permissions are safeguarded, security is present.

When records remain reliable, security is present.

When digital infrastructure remains resilient, security is present.

Payments may be the visible outcome.

Security is often the invisible foundation.


A Reflection For Digital Transactions Day

As a citizen advocate for Digital Transactions Day, I believe security deserves a special place in the digital journey.

Citizens may adopt a service because it is convenient.

They may continue using it because it is trusted.

But they remain confident only when it is secure.

Trust enables participation.

Security protects participation.

For me, that is the enduring message of Suraksha.

Because every trusted digital transaction deserves protection.


Twin Country Methodology

Each reflection is paired with one month of the year and one twin country.

The objective is not comparison or ranking, but reflection.

The twin country serves as a symbolic companion to the theme of the day, illustrating how different societies can pursue similar digital aspirations through different journeys.


Looking Ahead

Reflection 08

Navonmesh (Innovation)

Because secure foundations often enable innovation to flourish.


The Joy of Digital Transactions

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Digital Transactions Day (April 11)

 

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com

 


Monday, June 1, 2026

I Am Back, NPCI BHIM | Where My Next UPI Journey Begins

 Sometimes the next journey begins with a fresh perspective.

Published 01 June 2026

By Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)


On 1 June 2026, I am making a simple decision.

For my regular digital payments, I am returning to NPCI BHIM.

Not because other UPI apps are bad.

Not because I have a complaint.

Not because I am chasing cashback.

I am returning because I want to experience one of India's most important UPI platforms as an everyday user once again.

Today, after years of using multiple payment applications, I find myself drawn toward a platform that remains closely connected to the institution that built the UPI ecosystem itself.

Three words come to mind:

Simple. Secure. Trusted.

A Platform Worth Revisiting

India's digital payments journey has evolved dramatically over the last decade.

UPI has become part of everyday life.

From neighbourhood stores to large retailers, from utility bills to person-to-person transfers, digital payments are now woven into our daily routines.

The ecosystem continues to evolve with innovations such as:

  • Linked Bank Account UPI
  • UPI Lite
  • Credit Card on UPI
  • AutoPay
  • Merchant QR Payments
  • Delegated Payments

Behind this remarkable transformation stands NPCI, the institution that built and continues to strengthen the UPI infrastructure.

NPCI BHIM may not always dominate conversations, but it remains an important part of India's digital payments story.

My Plan

Over the coming months, I intend to use NPCI BHIM as my primary UPI application across three major payment modes.

Bank Account UPI

The traditional UPI experience.

Direct account-to-account payments through a linked bank account.

Simple and familiar.

UPI Lite

For everyday low-value transactions.

Tea.

Coffee.

Parking.

Small merchant payments.

The transactions that happen quickly and frequently throughout the day.

Credit Card on UPI

One of the most interesting additions to the UPI ecosystem.

The ability to use an eligible RuPay Credit Card through UPI combines the convenience of QR payments with the flexibility of credit.

What Caught My Attention

While exploring the latest NPCI BHIM experience, one feature stood out immediately.

The cashback section.

At first glance, it appears to be a small enhancement.

But I believe it reflects a thoughtful approach to user control.

The application now gives users a choice.

Cashback can either be withdrawn immediately or accumulated within the application and withdrawn later.

The message that caught my attention was simple:

"Keep your bank statements clean."

That sentence stayed with me.

Traditionally, cashback credits can appear as multiple entries in a bank statement.

Over time, they add clutter.

The new NPCI BHIM approach allows cashback to remain accumulated in one place until the user decides to withdraw it.

It is a small feature.

But it introduces flexibility.

And good digital products are often built around meaningful user choices.

Why This Matters

As someone who frequently writes about digital payments and advocates for Digital Transactions Day (April 11), I often think about what makes digital payments enjoyable.

The answer is surprisingly straightforward.

People enjoy digital payments when they feel:

  • Safe
  • Confident
  • In control

Whether it is UPI Lite, Credit Card on UPI, or the redesigned cashback experience, the common theme appears to be user control.

And user control builds trust.

A Personal Journey, Not A Review

This is not a review.

It is not a comparison.

And it is certainly not a farewell to other UPI applications.

India's UPI success story has been built through innovation from many participants across the ecosystem.

My return to NPCI BHIM should simply be viewed as a personal journey.

An opportunity to experience the platform regularly, observe its strengths, understand its evolution, and share those observations along the way.

Looking Ahead

Perhaps I will discover features that I appreciate.

Perhaps I will identify areas where further improvements are possible.

Either way, it promises to be an interesting experience.

For now, the objective is straightforward:

Use NPCI BHIM regularly.

Use UPI Lite.

Use Credit Card on UPI.

Use linked bank account payments.

And experience the platform with fresh eyes.

Closing Thoughts

Sometimes progress is about moving forward.

Sometimes progress is about taking a fresh look at something familiar.

For me, June 2026 begins with a return to one of India's most important digital payment platforms.

Not out of nostalgia.

Not out of criticism.

But out of curiosity, appreciation, and a desire to experience NPCI BHIM with fresh eyes.

I am back, NPCI BHIM.

And I look forward to where this next UPI journey leads.

The Joy of Digital Transactions - Nayakanti Prashant

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com

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Disclaimer

The thoughts in this BLOG are personal, and reflect only my view on the subject.
This are not the views of my Employers.
All images, logos rights rest with the Original TitleHolders

All efforts have been made to make this information as accurate as possible, N Prashant will not be responsible for any loss to any person caused by inaccuracy in the information available on this Website. Relevent Official Gazettes Communications may be consulted for an accurate information. Any discrepancy found may be brought to the notice of N Prashant