NEFT – Contact Details of Member Banks

NEFT – Contact Details of Member Banks.

Reserve Bank of India, Department of Payments and Settlement Systems, has taken the first step in consolidating the Contact Details of the NEFT Member Banks at a single location.

The link can be accessed @

http://www.rbi.org.in/scripts/bs_viewcontent.aspx?Id=2070

Reserve Bank of India, vide Lr.No.RBI/2009-10/216
DPSS (CO) EPPD No. 893/04.03.02/2009-10 dated November 11,2009, addressed to The Chairman and Managing Director/ Chief Executive Officer of all banks participating in NEFT, advised the Banks to place this Directory in the respective Bank’s website too.

Trust all the NEFT Member Banks will complete this exercise by this month-end.

Of course, as a Safe ePayments Motivator, I am not happy. It would have been nice, if the Email Id’s of the NEFT Customer Facilitation Centers were also displayed.

Yes, I know that displaying the Email ids would result in numerous mails, and put pressure on the banks to verify the contents of each mail and respond appropriately.

But, than if the aim is to promote ePayments, I feel email ids of NEFT Customer Facilitation Centers, are necessary.

My earlier Post, in this regard can be interesting

http://prashantnepayments.blogspot.com/2009/07/epayments-standard-helpdesk-contact.html

Anyhow, the first step has been taken, and am sure, this Contact details, will aid in increasing the customer confidence in ePayments and attract new entrants to ePayments.