The customer facing timings in the
Indian Banking Industry are for a major change. Adjustments to the new timings
have to happen both from Banking Staff and Banking Customers end.
All Banks in India whether such banks
are included in the Second Schedule to the Reserve Bank of India Act, 1934 (2
of 1934) will be closed on the Second and Fourth Saturday of every month.
The effective date of this move is 1st
September 2015. The other Saturdays
will be full working days.
The
key changes envisaged as of now are: -
01) Real Time Gross Settlement (RTGS) will be
closed on 2nd and 4th Saturdays.
02) NEFT transactions will not take place on 2nd
and 4th Saturdays.
03) NEFT will have the complete 11 Batches on remaining
Saturdays.
04) Cheque Truncation System (CTS) clearing
will be closed on 2nd and 4th Saturdays.
05) Locker Operations cannot be executed on 2nd
and 4th Saturdays.
06) Cash Deposits and Cash Withdrawals through
Bank tellers will not happen on 2nd and 4th Saturdays.
07) There will be pressure on ATMs for cash withdrawals.
08) In the initial couple of months, there will
be a surge of customers on Monday’s, when banks open after continuous holidays.
09) There will be pressure on Phone Banking
Team to resolve queries, which in the ordinary course, would have been resolved
in physical branches.
10) Banking staff will find time to engage in hobbies.
11) The spending habits of banking staff will
undergo change, as with additional holidays in hand, visits to cinema halls,
malls etc will increase.
By now, all bank branches in India have put
appropriate notices in the Display Boards. In the coming days, there would be
full fledged awareness programs in all kinds of media. SMSs will start to flow
in. Industry level advertisements are not yet planned.
1 comment:
A detailed article on NEFT and rtgs transactions in india, i use http://bank-ifsc-codes.in to transfer funds, but got aware of many intrinsic details by this info
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