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Sunday, August 28, 2022

Bank of Baroda mPassbook – 11 New features please

Bank of Baroda mPassbook – 11 New features please

          The objective of any Banking App is to increase the DIY (Do It Yourself) transactions / resolve queries.

          The more bank account holders are comfortable with their Banks Mobile Apps / Net Banking Module, the less will be the burden on physical touch points.

          Towards this end, mPassbook offered by most Public Sector Banks is a good APP showcasing all the customers financial transactions in their bank accounts.

          Banks have the choice to customise a bit, though the overall features are common across the public sector banks.

          In the recent years, banking has undergone a massive transformation with UPI / Fastag / NACH.

          Now it is a good opportunity to relook the features of mPassbook.

          In this regard, Bank of Baroda can take the lead.

          Bank of Baroda has grown in size with the merger of Vijaya Bank and Dena Bank with itself.

           


New Features Please: -

New Feature 01) UPI – Transactions search based on VPA / mobile numbers

New Feature 02) Report suspicious transactions

New Feature 03) NACH Debit Mandates – View

More @ https://www.bankofbaroda.in/personal-banking/digital-products/instant-banking/e-mandate-registration

New Feature 04) NACH Debit Mandates – Transactions view on UMRN Number

New Feature 05) UPI Debit Mandates - View

New Feature 06) UPI Debit Mandates – Transactions view on UMRN Number

New Feature 07) Debit Card Mandates – View

More @ https://www.bankofbaroda.in/personal-banking/digital-products/debit-card-e-mandate

New Feature 08) Debit Card Mandates – Transactions view on Debit Card Number

New Feature 09) Card Tokenisation – List of Merchants where cards have been tokenised.

More @ https://www.bankofbaroda.in/personal-banking/digital-products/tokenisation

New Feature 10) Average Balance by month / Quarter/

New Feature 11) Rewards Points based on usage

 

7 Opportunities:

Opportunity to boost traffic to the BOB mPassbook

Opportunity to reduce traffic at physical branches by account holders for their routine banking enquires.

Opportunity to reduce traffic at call centre by account holders for their routine banking enquires

Opportunity for feedback from account holders to fine-tune the BOB mPassbook features

Opportunity to replicate the new features in BOB overseas subsidiaries ADD COUNTRIES NAMES.

Opportunity to reduce traffic to the BOB main banking app

Opportunity to rollout BOB mPassbook to its RRBs (Regional Rural Banks) Baroda-UP Gramin Bank / Baroda Rajasthan Kshetriya Gramin Bank / Baroda Gujarat Gramin Bank

Opportunity to visualise a Dashboard on its webpage

Simple Dashboard – Daily Statistics viz Number of New Logins / Number of Logins

Advanced Dashboard – Drill down model i.e Module wise

 

Bank of Baroda is an Indian state-owned International banking and financial services company headquartered in Vadodara (earlier known as Baroda) in Gujarat, India. The bank was founded by the Maharaja of Baroda, Maharaja Sayajirao Gaekwad III on 20 July 1908

  

Disclaimer: These are my personal views only. The bottom line is Safe ePayments. Nothing More – Nothing Less.

 


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