Published on 29th August 2026
The feedback can come through many
channels.
Once the consultation is over, can we simply see how many
inputs came through each channel?
Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Act I — An Invitation to Participate
The examination-reform consultation has opened multiple
channels for citizens and stakeholders to share their feedback.
That itself is an important step.
A student preparing in Kota.
A parent in Guwahati.
A teacher in Mangaluru.
A researcher in Patna.
A coaching professional in Prayagraj.
Different people.
Different experiences.
Different channels through which their voices may reach the Task Force.
Once the consultation closes, however, one simple question
could remain:
How many inputs came through each channel?
Not what an individual said.
Not who said it.
Simply how the collective participation happened.
The Prospective Audience
For a student in Srinagar.
For a parent in Kochi.
For a teacher in Ranchi.
For a researcher in Bhubaneswar.
For a coaching professional in Jaipur.
For every participant who chose to contribute.
Could the collective participation itself be visible?
Act II — Participation Can Have a
Number
The consultation may receive feedback through several
channels.
Once the exercise is complete, perhaps the public record could
show just one additional layer:
Feedback Channel → Number
of Inputs Received
For
example:
Online
Portal → AAA
Email → BBB
Other Invited Channels → CCC
The exact channels, definitions and reporting method can
remain with the Task Force.
The observation is not about publishing what people said.
It is simply about making the scale and route of participation
visible.
Act III — After the Consultation
The consultation may bring together thousands of voices from
across India.
Once the exercise is complete, perhaps one simple public view
could remain:
Channel → Inputs Received
No names.
No individual responses.
No judgement on the submissions.
Just a transparent view of how participation happened.
From Thiruvananthapuram to Dehradun.
From Cuttack to Rajkot.
From Siliguri to Madurai.
Different places.
Different voices.
Different channels.
One collective participation.
The First Line on the Whiteboard
Many channels. One collective participation. Let its numbers
be visible.
Nothing More — Nothing Less
The invitation is open.
The channels are available.
The citizens participate.
Once the consultation is over, let the participation itself
have a simple public number.
Nothing More — Nothing Less.
Closing Thought
A public consultation begins with an invitation.
People respond through different channels.
Once it is over, perhaps the participation itself can leave
behind one simple public record:
Channel → Number of Inputs
Not the voices themselves.
Just a view of how the collective participation happened.
Read the full announcement @https://examreforms-taskforce.dopt.gov.in/
April 11 — Digital Transactions Day
A citizen may choose one channel.
Another may choose a different one.
The participation journey can therefore also be seen as:
Choose → Submit → Count →
Understand
Perhaps better digital public journeys do not only make
participation possible.
They also make participation visible.
The Joy of Digital Transactions
Disclaimer
This Citizen Observation is based on publicly available
information about the examination-reform consultation.
It does not seek individual submissions, personal information,
or the content of any participant's feedback.
The suggested MIS is illustrative and limited to aggregate
numbers of inputs received through each feedback channel. The definitions, data
treatment and publication methodology would remain with the concerned
institution.
The Joy of Digital Transactions
Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)
Author’s Blogs
https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com
