UCO Bank has noticed that majority
of the time spent by its Call Centre/Customer Executives is dedicated to inform
customers regarding their account balances or last few transations.
To reduce the response TAT and also
to free up their staff time, UCO Bank introduced the ‘Missed Call’, feature.
There are dedicated numbers for
Account Balance and Mini Statement. As this is a Missed Call facility, no
charges are debited to the customer phone account or bank account.
So, UCO Bank customers go ahead and
bank in peace.
UCO Bank was founded in 1943, and was first
conceived of by Mr. G.D Birla, the doyen of Indian Industrial renaissance,
after the historic "Quit India" movement in 1942. Soon this nascent
idea came into reality and, on the 6th of January 1943, The United Commercial
Bank Ltd. was born with its Registered and Head Office at Kolkata.
In the first phase of Bank nationalization,
the Bank was nationalized by the Government of India on the 19th July 1969
whereupon 100 per cent ownership was taken over by the government in UNITED
COMMERCIAL BANK.
In 1985, the name was changed from ‘The
United Commercial Bank Ltd.,’ to ‘UCO Bank’.
To take advantage of the Durga Puja
shopping spree, UCO Bank,signed a net-banking agreement with “CCAvenue” – one
of the largest payment gateway providers.
The major benefit of this tie-up is
the facility to UCO Bank customers to shop online across various websites that
are powered by “CCAvenue.com”.
Payments
can be made directly through the bank’s debit card.
