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Showing posts with label CO11. Show all posts
Showing posts with label CO11. Show all posts

Monday, July 27, 2026

Citizen Observation 11 of 777 | RBI | One Consultation. | One Deadline. | One Better Participation Journey

 The Deadline Is the Last Date. Does It Have to Be Our Submission Date?

The Regulator Creates Time to Participate. Perhaps We Should Create Time to Participate Well.

Published: 27 July 2026

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru


The Starting Point

Dear Reserve Bank of India Team,

At the outset, appreciation for a regulatory practice that deserves recognition.

Before many regulatory proposals become final, RBI places drafts in the public domain and invites comments from stakeholders and members of the public.

On June 24, 2026, RBI invited comments on the draft Guidance on Regulatory Principles for Model Risk Management, 2026.

The last date was July 24, 2026, with a digital submission route through Connect 2 Regulate.

My experience produced an observation.

This time, however, it is not primarily for the institution.

It is for the participant on the other side of the consultation.

 

Act I | The Invitation

June 24, 2026.

A draft appears on the RBI website.

Model Risk Management.

Governance.

Artificial Intelligence and Machine Learning.

Oversight. Controls. Risk.

Technical subjects.

But alongside them is something remarkably simple:

An invitation to comment.

The regulator has opened the door before the regulatory journey is complete.

Stakeholders can study.

Experts can suggest.

Institutions can respond.

Citizens can participate.

And there is a date:

July 24, 2026.

A month can look like plenty of time.

Until it becomes...

the last day.

 

Act II | The Final Click

The draft is downloaded.

Read.

Re-read.

Paragraphs are marked.

Suggestions are drafted, rewritten and checked.

Eventually, the feedback is ready.

Only one step remains.

Submit.

In my case, that step came on July 24 itself.

I opened Connect 2 Regulate.

Instead of the expected submission page:

“You are not authorized to view this page. Please contact concerned Support Team.”

Suddenly, a date that looked like available time...

became very little time.

Fortunately, RBI had also provided an email address for comments and attachments.

The feedback was submitted through that route.

The submission went out.

And a lesson came back.

 

Act III | The Observation Turns Around

It would be easy to make the portal error the Citizen Observation.

But there is another side.

The consultation opened on June 24.

The deadline was July 24.

I chose to complete my submission on the last day.

So perhaps the first question should not be:

What could the institution have done differently?

Perhaps, this time:

What could I have done differently?

The answer is simple.

Submitted earlier.

 

Act IV | One Citizen Suggestion

For anyone participating in a public consultation, could we adopt one simple personal discipline?

Treat T-1 as our target.

Where circumstances permit, aim to submit at least one working day before the official deadline.

The official deadline remains unchanged.

Our personal target simply moves earlier.

That small margin can help when a portal behaves unexpectedly, an attachment needs correction, a final review takes longer, or something unforeseen happens.

The regulator gives us a consultation window.

Perhaps we should leave ourselves a little window within that window.

The First Line on the Whiteboard

Citizen Observation 777 draws only the first line on the whiteboard.

Sometimes that first line is for an institution.

Sometimes it is for the citizen looking back from the other side of the whiteboard.

CO11 is one of those occasions.

The institution invited participation.

My learning is to participate a little earlier next time.

 

Act V | Before the Circular Goes Live

There is something valuable about being invited to comment before a regulatory proposal reaches its final form.

The regulator drafts.

The consultation opens.

Stakeholders respond.

Inputs are considered.

Eventually, the regulatory journey moves forward.

No participant should assume that a suggestion will necessarily be accepted.

That is not the point.

The opportunity to contribute before finalisation is itself valuable.

And when an institution creates that opportunity...

perhaps our responsibility is not merely to participate.

It is to give our participation the time it deserves.

 

Citizen Observation

CO11 leaves me with one simple lesson:

A deadline is the last date to submit.
It need not become the day we choose to submit.

For future public consultations, my starting point will be:

Official Deadline: T

Personal Target: T-1 Working Day

Not because the institution asks for it.

Because a little margin can protect the effort invested before the final click.

The regulator creates time for us to participate.

Perhaps we should create time for ourselves to participate well.

 

Disclaimer

Citizen Observation 777 is built on a simple belief: every meaningful improvement begins with someone willing to draw the first line on a blank whiteboard.

These observations are intended to start conversations, not conclude them.

CO11 reflects a personal submission experience and the learning drawn from it. The design and operation of regulatory consultation channels rightly remain with the Reserve Bank of India and its relevant teams.

 

The April 11Digital Transactions Day Philosophy

Citizen Observation 777 believes that thoughtful digital journeys matter across different forms of citizen participation.

A consultation is published digitally.

A draft is accessed digitally.

Feedback is prepared and submitted digitally.

The experience reminds us that good digital journeys work best when institutions create opportunities and citizens participate thoughtfully.

That philosophy also inspires the proposal to recognise April 11 as Digital Transactions Day — UPI Birthday.

Digital Payments is a sub-set of Digital Transactions.

The universe of Digital Transactions covers Digital Payments too.


The Joy of Digital Transactions

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com



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All efforts have been made to make this information as accurate as possible, N Prashant will not be responsible for any loss to any person caused by inaccuracy in the information available on this Website. Relevent Official Gazettes Communications may be consulted for an accurate information. Any discrepancy found may be brought to the notice of N Prashant