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Thursday, September 17, 2026

Citizen Observation 45 of 777 | UPI MDR | SEBI HEARS THE BROKERS | WHO WILL HEAR THE COMMON CITIZEN?

 Published 17 th September 2026

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru

https://in.linkedin.com/in/prashantnayakanti

 

1. The INTRO

A policy framework can affect different stakeholders in different ways.

When a stakeholder identifies a concern, raises it with the appropriate authority and receives a response, that becomes part of the policy conversation.

Stockbrokers have raised concerns. SEBI has said it will examine those concerns.

But this raises a broader question:

If the concerns of brokers can reach the regulator, can the concerns of the common citizen also reach the policy table?

This Citizen Observation is not about questioning whether brokers should be heard.

They should.

It is about asking whether the common citizen should also have a visible avenue to place a measurable policy suggestion before the decision-makers.

And this time, the suggestion is not merely a question.

It comes with a number.


2. THE TRIGGER

The immediate trigger for CO45 is the reported response of SEBI Chairman Tuhin Kanta Pandey to concerns raised by stockbrokers regarding the new UPI MDR framework.

Pandey said that SEBI would examine the issues raised by brokers and look at how they could be eased.

The significance for this Citizen Observation is not whether the broker concerns are ultimately accepted.

The significance is the policy-feedback mechanism:

Concern raised Regulator responds Issue gets examined.

That is an important part of how policy can evolve.

But it also provides an opportunity to ask a citizen-facing question:

What happens when the common citizen has a concern?

The UPI MDR framework is not merely a technical payment-system change. The structure of thresholds and charges can influence how different participants experience the digital-payment ecosystem.

So, alongside stakeholder concerns, can there also be room for a simple, measurable citizen suggestion?

CO45 attempts to place one on the table.


3. PROSPECTIVE AUDIENCE

This observation is deliberately addressed to three audiences:

PMO — Decision Maker

The primary audience for placing the citizen proposal at the policy level.

SEBI — Interested Party

SEBI is directly relevant to this conversation because its Chairman has publicly responded to concerns raised by stockbrokers regarding UPI MDR.

Common Citizen — Most Affected Party

The citizen is not merely an observer of the policy conversation.

The citizen is one of the participants whose everyday digital-payment behaviour is shaped by the framework.

Prospective Audience: PMO | SEBI | The Common Citizen

And the central question remains:

SEBI hears the brokers.
Who will hear the common citizen?


4. ABOUT THE ISSUE

The new UPI MDR framework introduces differentiated treatment for certain Person-to-Merchant (P2M) transactions.

Under the framework, specified P2M UPI transactions up to ₹2,000 remain outside MDR, while transactions above ₹2,000 attract MDR according to the applicable category. The framework is scheduled to take effect from 15 October 2026.

The ₹2,000 threshold therefore becomes an important reference point.

But a threshold created at one point in time does not necessarily remain equally relevant as transaction values change.

This is where CO44 raised the first citizen question:

IF THE BASKET GROWS, CAN THE FREE SLAB GROW TOO?

CO44 proposed:

₹2,000 2,100 2,200

CO45 takes that thought one step further.

Rather than beginning the annual progression from ₹2,000, could the threshold first be reset to ₹2,500 when the new framework comes into effect?

And thereafter:

₹2,500 2,600 2,700 2,800

with an annual increase of ₹100 every October.

The proposal is deliberately simple.

It does not attempt to redesign the entire UPI MDR framework.

It asks whether the starting point itself can be reconsidered, followed by a predictable annual adjustment.

CO44 asked whether the slab can grow.
CO45 asks whether the slab should first be reset — and then allowed to grow.

This is not presented as the only possible answer.

It is one measurable option placed before the decision-makers for consideration.


5. ONE MEASURABLE SUGGESTION

Reset the Slab. Then Let It Grow.

New Delhi. September 2026.

A concern has been placed on the table.

Stockbrokers have raised concerns about UPI MDR.

At the policy table, SEBI Chairman Tuhin Kanta Pandey has said that SEBI will examine those concerns and see how they can be eased.

Now, imagine another voice entering that same policy conversation.

Not a broker.

Not an industry association.

A common citizen.

And instead of arriving with a complaint, the citizen arrives with one number, one date and one simple mechanism.

₹2,500.

The citizen suggestion:

Reset the UPI MDR free slab from ₹2,000 to ₹2,500 from October 2026.

Then let it move predictably:

₹2,500 2,600 2,700 2,800 2,900

with ₹100 added every October.

October

Proposed Slab

2026

₹2,500

2027

₹2,600

2028

₹2,700

2029

₹2,800

2030

₹2,900

Thereafter

+₹100 every October

Why this suggestion?

Because the citizen is not asking for an open-ended exemption or a complicated new mechanism.

The proposal has:

A number — ₹2,500
A date — October 2026
An increment — ₹100
A frequency — every October

The annual increment can be reviewed by the appropriate authorities if circumstances warrant a different approach.

So the proposal is not presented as the only answer.

It is one concrete option placed before the decision-makers — to accept, modify or reject.

And here is the citizen's moment at the table:

The brokers have placed their concern.
SEBI has said it will hear them.

Here is the common citizen's proposal.

₹2,500 now.
₹100 more every October.

One number. One date. One predictable path.


6. READY-TO-USE SOLUTION

RESET INDEX REVIEW

RESET

₹2,000 2,500 from October 2026

INDEX

₹2,500 2,600 2,700 2,800 2,900

+ ₹100 every October

REVIEW

The mechanism can be reviewed periodically by the appropriate authorities and modified if circumstances warrant.

One simple mechanism. One measurable citizen option.


7. WHY IT HELPS

A predictable annual adjustment could provide:

Predictability — a clearly defined annual movement.

Transparency — the adjustment is visible rather than requiring a fresh policy discussion each time.

Simplicity — one number, one annual increment and one review mechanism.

Citizen participation — a general concern becomes a specific policy option.

It does not assume that ₹2,500 or ₹100 is permanently correct.

It simply places a measurable option before the appropriate decision-makers:

Consider it. Modify it. Or reject it.

But let the citizen proposal be heard.


8. CLOSING THOUGHT

SEBI HEARS THE BROKERS.
WHO WILL HEAR THE COMMON CITIZEN?

A stakeholder raised a concern.

The concern reached the regulator.

The regulator said it would examine the issue.

Now the common citizen places a different kind of concern on the table — not merely a complaint, but a measurable suggestion.

₹2,500 from October 2026.
₹100 more every October thereafter.

If stakeholders can put their concerns on the table, can the common citizen's concern have a seat at the same table?


9. THE WHITEBOARD

THE BROKERS BROUGHT A CONCERN.

THE CITIZEN BRINGS A NUMBER.

₹2,500 2,600 2,700 2,800

+ ₹100 EVERY OCTOBER


10. DISCLAIMER

Citizen Observation 777 is intended to start conversations, not conclude them.

This proposal is offered purely from a citizen's perspective and may be accepted, modified, reviewed or rejected by the appropriate authorities based on wider policy considerations.

A beginning has to be made, and this is the beginning.


11. APRIL 11 — DIGITAL TRANSACTIONS DAY

April 11 — Digital Transactions Day

UPI began its beta journey on April 11, 2016.

Digital payments are shaped not only by transactions, but also by the rules and choices that govern them.

CO45 is one small citizen suggestion in that continuing journey:

As there seem to be opportunities for stakeholders to put forward their suggestions, this is one small step towards that.

As of now, I am not sure what shape this will take, but the prayer for the limit to be increased to ₹2,500/- will continue.

Listen to the stakeholders. Hear the citizen. Keep improving the system.

The guide for Citizen Observation 45 is Chapter 2, Verse 47 of the Bhagavad Gita, where Lord Krishna tells Arjuna that you have a right to do your work, but you do not control the results.

The only Joy is —

The Joy of Digital Transactions

Advocating Digital Transactions Day (April 11)

This version retains your important distinction: the proposal is being pursued with effort, but without claiming control over the outcome.

 

The Joy of Digital Transactions

Nayakanti Prashant
3rd Gen Banker & Citizen Lobbyist – Bengaluru
Advocating Digital Transactions Day (April 11)

Author’s Blogs

https://prashantrandomthoughts.blogspot.com
https://prashantnepayments.blogspot.com
https://innovationinbanking.blogspot.com

 


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